Conducting Bulk Queries

Upload multiple queries at once using the bulk upload option

The Clearinghouse supports the option for employers and consortia/third-party administrators (C/TPAs) to conduct queries individually, or to upload multiple queries at once.

How do I conduct a bulk query?

• Download and complete the Bulk Upload Template File.
• C/TPAs: If you work with multiple employers, you will need to upload a separate file for each employer.
• Once you have completed the bulk upload file, log in to the Clearinghouse. Under My Dashboard, go to Queries and select “submit a bulk upload” to get started.

How are bulk queries processed?

Unlike individual queries, which are processed as soon as they are entered (in the case of limited queries) or as soon as a driver provides his or her electronic consent (in the case of full queries), bulk queries are processed in batches. These batches are processed each night, between the hours of 8:00 p.m. and 8:00 a.m. ET., in order to avoid overloading the system during peak user hours.

Once you have successfully submitted your bulk upload file, the number of queries in your file will be deducted from your query balance. Within a few minutes, the queries contained in your file will begin appearing in your Query History page.